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Old 09-18-2012, 05:04 PM   #31
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Quote:
Originally Posted by Roland6543
On a final note, I sent API an email detailing the issue I had. They have had the email for 2 weeks. No reply. So, even if the package was repacked by a third party, the absence of any form of response be API suggests that their customer support is NOT good.

The filter......? Running along very nicely. Priming is super easy. Quiet. Flow is good, even with all the chambers full of media.
Happy to hear the filter's still as high qualiy as ever. I love them. It's sad to hear their customer service doesn't measure up to their products. That's never a good sign.
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Old 10-04-2012, 07:22 PM   #32
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Originally Posted by Roland6543
On a final note, I sent API an email detailing the issue I had. They have had the email for 2 weeks. No reply. So, even if the package was repacked by a third party, the absence of any form of response be API suggests that their customer support is NOT good.

The filter......? Running along very nicely. Priming is super easy. Quiet. Flow is good, even with all the chambers full of media.
Any updates about the filter now that you've had it running a while?
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Old 10-04-2012, 08:22 PM   #33
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I love it. I should probably do a proper review when I have the time, but for now its working very well.
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75g Freshwater Tank (48 x 18 x 20); Fluval 404 + Marineland HOT 250 Magnum + Marineland Emperor 400B Filters; 2 x 300W Heaters; Brown gravel, Plastic + some live plants, Large rock and wood decorations; 2 x 24" 24W Aqua-Glo tubes 14hr/day; Fish - Semi Aggressive
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