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Old 01-01-2016, 04:58 PM   #1
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Slight Hump in the Middle of New Stand

Hi, I just got my new Miracles Aquariums stand (60" by 18" top) delivered and its got a 1/32" (maybe a tiny bit more) hump in the middle of the stand top (enough that a level rocks back and forth).

I'm going to call Miracles on Monday, but I'm pretty sure they will just tell me to use some styrofoam under the tank (my experience with them hasn't been the best, so I'm pretty sure they will just try to get rid of me).

I'm wondering though what people here think I should do. Since I'm dealing with a hump and the stand is made of plywood, would the weight of the tank possibly flatten out the hump? It doesn't budge when I stand on the stand, but I weigh a lot less than the 112G tank will.

Would a very dense foam help, one dense enough to not fully compress under the weight of the tank. Not styrofoam which once compressed doesn't provide any push back against the tank, but maybe very dense polystyrene which will continue pushing back against the tank.

Or I was thinking of maybe getting a smooth piece of 1/4" plywood and sanding it to fit on top and compensate for the hump.

Thanks,
Harry
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Old 01-01-2016, 05:06 PM   #2
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Geez! I'm never ever buying anything from them. Not like I can afford to but their service and timing has been horrible.

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Old 01-01-2016, 05:10 PM   #3
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Honestly if you're paying for a nice stand they ought to get it right. I would not let up on them.

Aside from that, I would do the plywood for that size
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Old 01-01-2016, 05:43 PM   #4
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Can we get a picture of the stand...
IMO all weight should go to corners...
Any(IMO) or too much pressure in middle is not good...
My 120 is ONLY supported in corners...
How does the level sit if you put a penny in each corner???
Does it 'bridge' the hump???

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And I wouldn't let those clowns touch it again...
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Old 01-01-2016, 06:00 PM   #5
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Can we get a picture of the stand...
IMO all weight should go to corners...
Any(IMO) or too much pressure in middle is not good...
My 120 is ONLY supported in corners...
How does the level sit if you put a penny in each corner???
Does it 'bridge' the hump???

ADD:
And I wouldn't let those clowns touch it again...
I'll check that later today and also upload a picture.

Thanks,
Harry
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Old 01-01-2016, 09:25 PM   #6
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I'll check that later today and also upload a picture.

Thanks,
Harry
Here's a picture of the stand. Let me know if you want to see any other angles.



The hump is basically the sheet of plywood being warped in the center top of the stand and then being fixed in place like that during construction of the stand.

Placing a penny on either side of the stand does bridge the hump.

Thanks,
Harry
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Old 01-01-2016, 10:16 PM   #7
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Personally, I'd demand a flat replacement piece. Center pressure is about the worst and you shouldn't have to alter the stand to fix their mistake/ problem. What if you had a frameless tank? That would surely break under that kind of pressure. So I would either have the company replace the piece or ask the place you bought the stand from to give you a replacement piece.

Hope it all works out for you.
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Old 01-01-2016, 10:56 PM   #8
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is there any way to get to the center cross brace I was thinking get a piece of 2x4 and hammer to smack it down in the center ,I think you could get 1/32 out of it with one good bang of the hammer
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Old 01-01-2016, 11:02 PM   #9
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But if you are off just a bit and don't see it, you risk the tank breaking. Why chance it? This is called "Customer Service." If you have a defective piece from a company, the company should do right and fix it or risk public bad reviews of their products and that can kill a company.
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Old 01-01-2016, 11:08 PM   #10
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But if you are off just a bit and don't see it, you risk the tank breaking. Why chance it? This is called "Customer Service." If you have a defective piece from a company, the company should do right and fix it or risk public bad reviews of their products and that can kill a company.
I've already had a not so great experience with them and I've mentioned that this might result in bad "reviews" on forums and they basically told me that they don't care.

I'm almost positive they will tell me one of two things on Monday when I contact them. We'll refund your money and take everything back (which I'd rather not since I've been waiting six months for this tank and stand). Or they will tell me to use styrofoam under the tank, which I'm not convinced is the best solution. I'm virtually positive they will refuse to actually fix the issue based on my previous experiences with them (there's a thread on here about some of them).

Thanks,
Harry
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