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Old 03-29-2013, 11:00 AM   #1
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Ultra SunŽ Super Daylight Mini Compact Fluorescent

I have one of these in my setup. Its been in for 5 months, on for 8 hrs a day, ~ 1200 hours of use. It burned out. At its useful life or defective? What do you think? Should I go by the chain pet store and try an exchange for a new one?

Ultra SunŽ Super Daylight Mini Compact Fluorescent

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Old 03-29-2013, 11:27 AM   #2
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Hey! I can help 100% as my friend had the same exact issue. They gave him a replacement bulb. Your chain store Petco,PetSmart etc will just send that bulb back to company. It's absolutely worth the trip to the store and get a brand new bulb free.
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Old 03-29-2013, 11:27 AM   #3
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excellent. will do. thanks.
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Old 03-29-2013, 11:39 AM   #4
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excellent. will do. thanks.
Anytime let me know how it goes but I don't see you having any issues.
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Old 03-29-2013, 02:25 PM   #5
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I went to petco because I know they sell the same bulb. Well, seeing how I didn't have a receipt with me, just a burned out bulb and half of the box it came in, the manager of petco told me to call zoomed and see what they would do.

I called zoomed, they said to email them a copy of the receipt and they would send a replacement. Not a problem since I bought it online and have a copy buried in my inbox somewhere.
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Old 03-29-2013, 03:12 PM   #6
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I went to petco because I know they sell the same bulb. Well, seeing how I didn't have a receipt with me, just a burned out bulb and half of the box it came in, the manager of petco told me to call zoomed and see what they would do.

I called zoomed, they said to email them a copy of the receipt and they would send a replacement. Not a problem since I bought it online and have a copy buried in my inbox somewhere.
Surprised, but I think they will take care of you
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