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#1 |
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Aquarium Advice Activist
Join Date: Oct 2004
Location: Dallas, Texas
Posts: 108
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Plant Size
When you list plant size on your website, does that mean the maximum size of the plant or the shipped size of the plant?
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38 [acronym:11fd5fdd00="Gallon"]gal[/acronym:11fd5fdd00] planted 8 rummy nose tetra 2 kribs 1 upside-down catfish 1 [acronym:11fd5fdd00="Siamese Algae Eater"]SAE[/acronym:11fd5fdd00] 10 [acronym:11fd5fdd00="Gallon"]gal[/acronym:11fd5fdd00] planted 1 female betta 1 african brown knifefish 1 [acronym:11fd5fdd00="Siamese Algae Eater"]SAE[/acronym:11fd5fdd00] |
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#2 |
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Aquarium Advice Addict
Moderator Emeritus
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To add to this question. I hope I dont show my plant ignorance...
Does the lengh include the root/runners or does it only include the stem and leaves? After all an educated consumer is a happy consumer.
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#3 |
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Aquarium Advice Regular
Join Date: Dec 2004
Location: Tea, SD
Posts: 69
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Those sizes reflect what the nurseries say that their average size plant is that they ship to us. It has sometimes been drastically off and has caused problems at time. I don't really want to have them on there because of the occasional variances but apparently it's important info for some people. How about you guys? Should we keep it or should it go?
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#4 |
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Aquarium Advice Regular
Join Date: Dec 2004
Location: Tea, SD
Posts: 69
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[acronym:e883aa68c5="By the way"]BTW[/acronym:e883aa68c5], I don't think that roots count.
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#5 |
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Aquarium Advice Activist
Join Date: Oct 2004
Location: Dallas, Texas
Posts: 108
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I think the size of a plant is important information to have when you're buying online. There are so many species of plants and it would be a pain to research the sizes of the plants when browsing your selection. I say keep that information on the site and just have a note somewhere that says the size is the average shipping size of the plant. I guess then its up to the customer to find out all the info on what each species will do... but I for one would at least like to have a vague idea how big the plants I'm purchasing are.
[acronym:11be3b3cf0="By the way"]BTW[/acronym:11be3b3cf0], when do you think those biotope/habitat packages will be available?
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38 [acronym:11fd5fdd00="Gallon"]gal[/acronym:11fd5fdd00] planted 8 rummy nose tetra 2 kribs 1 upside-down catfish 1 [acronym:11fd5fdd00="Siamese Algae Eater"]SAE[/acronym:11fd5fdd00] 10 [acronym:11fd5fdd00="Gallon"]gal[/acronym:11fd5fdd00] planted 1 female betta 1 african brown knifefish 1 [acronym:11fd5fdd00="Siamese Algae Eater"]SAE[/acronym:11fd5fdd00] |
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#6 | |
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Aquarium Advice Regular
Join Date: Dec 2004
Location: Tea, SD
Posts: 69
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Quote:
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#7 |
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Aquarium Advice Regular
Join Date: Oct 2004
Location: Illinois
Posts: 60
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I think the size information is important, because that is what people are paying for. I think people should expect obvious variations, but if you get something that is half of the advertised size, then they won't be happy.
As one of those people who did get some plants that were much smaller than advertised (and all was made right as I've posted elsewhere), the simple solution would be to post an additional picture besides the stock one of what a typical shipping plant would look like. I know it would be helpful to see a picture of what a plant could look like as well as what I would actually be getting. If I know i have to plan on it taking months for a plant to grow in, I might just buy 2 up front, rather than thinking I'll be getting one biggish plant. Also, it seems like ap.com is rarely out of a plant, but maybe it would be a good/better practice to actually say you are out of stock of something if you only have samples that don't meet up to your quality standards (or offer them for cheaper or have s, m, l classifications). Just my 2 cents. It would probably end up making the best plant store out there (or widen the gap). No one else shows a typical example except for the "show plants" |
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#8 |
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Aquarium Advice Regular
Join Date: Dec 2004
Location: Tea, SD
Posts: 69
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We are having professional photos done for us right now actually. All the plants are stock in house plants and not the "Best of Show" photos you find everywhere. Each photo is being taken with only one bunch of plants at a time, not a mixture of two to three bunches or plants to make them look bigger or fuller. These should all be done in the next couple of months. I've then got to take the pictures and make them small enough that people on dial up connection can view them too.
We have actually thought about offering different sizes of plants, which we do with some swords right now, but it becomes a matter of were are we going to put all these plants to keep the sizes separated. We already have closer to 200 tanks in the warehouse and are thinking that we have already out grown the warehouse that we just bought last winter. That may be something we do down the line but right not it's not really feasible. |
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#9 |
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Aquarium Advice Regular
Join Date: Oct 2004
Location: Illinois
Posts: 60
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well, maybe a solutoin to that is make the price/size combo of what you want to ship out generally. If it's much smaller, then maybe throw in 2 bunches or a little discount or something. Or make sure to get a really good specimen of another type. That would probably relieve a lot of the size problems.
but I think the pictures of what you would actually be getting (fair representation) would go a long way to alleviating problems as well. But I would still include the "what it could/will look like" photos as well. |
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#10 |
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Aquarium Advice Regular
Join Date: Dec 2004
Location: Tea, SD
Posts: 69
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You're just trying to kill dial up people aren't you? [acronym:ef35ddb13c="Laughing out loud"]LOL[/acronym:ef35ddb13c]!!!
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