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Old 03-30-2018, 10:41 AM   #1
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Divers den order

Just received my order from divers den today and just wanted to give some feedback. I ordered a Pom Pom crab, blackcap basslett and montipora setosa frag from them. Got everything today and everything seemed fine, bags were a good temp, plenty of air and water, no leaks. However, the Pom Pom and blackcap were doa. Itís been a while since Iíve ordered from them but have most orders have been 50:50 for me on doas. Anyone else order recently from divers den specifically and have issues or good experiences. Called immediately and they did refund me for the fish and crab but Iíd much rather have had a healthy basslett and crab.
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Old 03-30-2018, 11:03 AM   #2
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Bummer, how do they ship?
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Old 03-30-2018, 11:11 AM   #3
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Heat pack, triple bagged, peanuts for packing. This one may be on ups as it didnít seem like shipping was bad. Just stinks ya know??
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Old 03-30-2018, 11:27 AM   #4
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What carrier? Next day?
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Old 03-30-2018, 11:32 AM   #5
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Yep next day
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Old 03-30-2018, 11:48 AM   #6
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That's strange. If bags were puffed and water was on temp?? Maybe they sent you dead fish..
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Old 03-30-2018, 03:35 PM   #7
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Who knows. Just disappointed as I was really looking forward to the blackcap
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Old 03-30-2018, 04:56 PM   #8
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They won't re send the fish??
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Old 03-30-2018, 05:36 PM   #9
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Divers den only posts new fish each day. They donít have any other black caps in stock currently.
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