cant use AA chat...

[BlueHeeler314]

When i try to join the chat i get an application error. "ClassFormatError" "Incompatible magic value 1008813135". Please help.

 

[fort384]

What OS are you using?

What browser?

Do you have the latest version of Java installed?

 

[BlueHeeler314]

Win7 64, Internet Explorer 8 i believe. And i tried unintalling java and reinstalling it.

 

[fort384]

Thats a head scratcher for sure. Maybe try downloading chrome and see if that does it?

 

[BlueHeeler314]

installed chrome and still the same problem...

 

[fort384]

I will see if I can get you some help.

 

[aqua_chem]

Have you tried deleting your temporary internet files?

 

[FrankZ]

Did you install the 32 or 64 bit version of Java?

Also you should check to see how many versions of java you have installed, newer versions don't, necessarily, overwrite older versions.

 

[BlueHeeler314]

deleted temp files uninstalled all versions of java then installed the latest version of java. i didnt notice a 64 bit version on there when i installed though, it just said click here to install latest version.

 

[FrankZ]

You need to go to the download page for all versions.

 

[BlueHeeler314]

Still nothing