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Old 12-26-2011, 04:47 PM   #21
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The thing about backing up, then restoring from that backup is that you're putting the same image on your device that you have with the problem. It won't solve anything. You need to sync your stuff over that will sync (SMS/MMS will not, address book, mail, pictures, all that fun stuff will), restore and set up as a NEW device, then sync your stuff back over.


Here are the Apple documents to show you how to-

Sync info - iOS: Syncing with iTunes
Restore - iTunes: Backing up, updating, and restoring iOS software
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Old 12-26-2011, 04:48 PM   #22
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Quote:
Originally Posted by senemedar
I'm pretty sure that if you do a full backup in iTunes it'll save everything, including your messages. I've done a reinstall and upgrade a several times and never lost a single message. You just need to remember to make a backup before updating/resetting to factory settings, and then do a restore from iTunes when it ask you to (after reinstall/upgrade). If you still be missing a pictures or messages just synchronise it again AFTER everything (at the very end).
So this works even with a complete reset of the phone to factory settings?
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Old 12-26-2011, 04:50 PM   #23
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Quote:
Originally Posted by mfdrookie516
The thing about backing up, then restoring from that backup is that you're putting the same image on your device that you have with the problem. It won't solve anything. You need to sync your stuff over that will sync (SMS/MMS will not, address book, mail, pictures, all that fun stuff will), restore and set up as a NEW device, then sync your stuff back over.

Here are the Apple documents to show you how to-

Sync info - iOS: Syncing with iTunes
Restore - iTunes: Backing up, updating, and restoring iOS software
Thank you! The SMS /MMS I can live without.
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Old 12-26-2011, 08:08 PM   #24
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Quote:
Originally Posted by Mumma.of.two

So this works even with a complete reset of the phone to factory settings?
As long as you synchronised it before, it should.
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