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Old 10-13-2002, 05:30 PM   #1
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Newsletter

Have tried to sign up for newsletter and keep getting message "Page Cancelled". Anyone else having this problem?
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Old 10-13-2002, 06:28 PM   #2
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This thread was moved to it's current forum.

Yes, I get the same thing Bett. I use AOL, and I am wondering if it is an integration problem. I will try later to sign up using IE6 and see how it goes and post back.
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Old 10-13-2002, 07:24 PM   #3
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When does the script give you this error message?

Does it give it to you before you can enter your e-mail address?

Does it do it after you click submit?

I have 4 other people on the list currently.

Should you not be able to sign up via the webpate you can sign up by sending an e-mail message as instructed below
  • Send an e-mail to newsletter@aquariumadvice.com and in the subject place the following two items subscribe Site_Updates Do not put anything else in the subject or the body of the message.

If all else fails you can send me a PM and give me the e-mail account you want the newsletter to go to and I will subscribe you manually.
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Old 10-13-2002, 07:34 PM   #4
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Must be AOl, it let me subscribe with IE6. It would give me the error message after clicking submit. It would take a minute, but it would eventually give me the error message:
Web Site Not Responding
The web site you have requested may be experiencing technical difficulties due to a busy or broken server.

Please try again by clicking the Reload icon on your navigation bar or, if that doesn't work, you may want to return to the site at a later time.

504 Connection Timed Out
It is an AOL error message, rather than a IE message, I think aol's browser, just won't let you wait as long as it takes to subscribe.
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Old 10-13-2002, 07:42 PM   #5
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Yes its an AOL browser problem.

The script goes out and verifies your e-mail address and this process can take a while.

AOL must decide its waited long enough and pops up that sever not responding message.

I will put a msg on the signup page about AOL and the alternate method.

Thanks for brining this to my attention.
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Old 10-13-2002, 07:53 PM   #6
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The funny thing is, I signed up via AOL (with an alternate email addy), got the same message, but got the confimation email to that alternate addy. I have yet to receive the confimation email from signing up with IE....
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Old 10-13-2002, 08:11 PM   #7
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I see you signed up under your aquariumadvice account. I do not see any accounts waiting for activation.
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Old 10-14-2002, 12:01 AM   #8
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Must be AOL I had the same message Web site not responding
I tried multiple times and finally got through, but never recieved a confirmation.

GOTTA LOVE AOL

When my kids get tired of it out it goes

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Old 10-14-2002, 01:20 AM   #9
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If all else fails you can send an e-mail as described above. I also added a mailto link on the newsletter singup page.

Your not subscribed until you click on the link in the verification e-mail.
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