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Old 02-28-2013, 02:53 PM   #1
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Password help needed please

So it's official I am a dumb bumm I can get in here on my phone only because it saves my password. I tried to get online via my computer and it keeps telling me I've answered the random question incorrectly?? Any help would be appreciated
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Old 02-28-2013, 02:56 PM   #2
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I dont know what you can do. Maybe a moderator could help.
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Old 02-28-2013, 02:57 PM   #3
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The random question is case-sensitive so make sure to try putting in all possible answers that you would have said
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Old 02-28-2013, 02:58 PM   #4
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That's what I'm hoping lol! I just finished taking a bunch of new pictures of my tanks to update my profile. So I was all excited lol!
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Old 02-28-2013, 02:59 PM   #5
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Quote:
Originally Posted by Grand1011 View Post
The random question is case-sensitive so make sure to try putting in all possible answers that you would have said
That's the issue..my memory is shot! I really should write these things down somewhere.
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Old 02-28-2013, 03:20 PM   #6
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Got it please delete thank you

I wrote it down this time
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Old 03-02-2013, 04:12 PM   #7
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If you need help with your password in the future the best thing to do is contact the help desk with the link at the bottom that says "Contact Us"
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Old 03-02-2013, 04:27 PM   #8
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Thank you Frank. I'm a bit of a hair brain when it comes to computers. I've got it now. Thankfully I'm a quick learn
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