Password help needed please

[Mlani]

So it's official I am a dumb bumm I can get in here on my phone only because it saves my password. I tried to get online via my computer and it keeps telling me I've answered the random question incorrectly?? Any help would be appreciated

 

[molliwopp]

I dont know what you can do. Maybe a moderator could help.

 

[Grand1011]

The random question is case-sensitive so make sure to try putting in all possible answers that you would have said

 

[Mlani]

That's what I'm hoping lol! I just finished taking a bunch of new pictures of my tanks to update my profile. So I was all excited lol!

 

[Mlani]

The random question is case-sensitive so make sure to try putting in all possible answers that you would have said

That's the issue..my memory is shot! I really should write these things down somewhere.

 

[Mlani]

Got it please delete thank you

I wrote it down this time

 

[FrankZ]

If you need help with your password in the future the best thing to do is contact the help desk with the link at the bottom that says "Contact Us"

 

[Mlani]

Thank you Frank. I'm a bit of a hair brain when it comes to computers. I've got it now. Thankfully I'm a quick learn