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mr_X 12-16-2011 07:57 PM

i used to get email notice that someone responded to my post...
but i had a mishap with my email box and must have bounced a few emails back. now i don't get any notice of responses or pms. anyone have an idea how to correct this?

fort384 12-16-2011 08:00 PM

1. User CP
2. In left column click Edit Options
3. Scroll about 1/3 down the page, find the box that says Private Messaging
4. Check the radio box for the option that says 'Receive Email Notification of New Private Messages'

That should put you back in business.

mfdrookie516 12-16-2011 08:06 PM

Mine did the same thing a while back. I had to go to User CP > Edit Options> and chane the 'Default Thread Subscription' to 'no email notification', save, then back to 'instant email notification' and save again. Fixed it for me.

jlk 12-16-2011 10:13 PM

I still have the exact same problem & nothing fixes it!!! Im been stuck for 2 months now having to look at the 'user control panel/list subscriptions' box all the time to see if anyone has responded to a thread im subscribed to. I even posted a question here about it & was told to check my emails spam box (nothing there) & that 'its possibily a problem on this end' but no solutions. ????

fort384 12-16-2011 10:16 PM

Did you try what mfdrookie suggested above?

jlk 12-16-2011 10:46 PM

Just tried it & it didnt work (someone responded to a subscribed thread). Even when i check the boxes next to the subscriptions for 'instant email notification' if i leave the pg & then return it, all of the boxes are unchecked again.

jlk 12-18-2011 03:22 PM

I guess no one has a solution? I tried the above mentioned fixes repeatedly & they didnt work.
thanks, jessica

fort384 12-18-2011 03:30 PM

I have no other ideas beyond what was suggested. I will PM our tech support and make sure they have seen this thread. You may see another response shortly.

mr_X 12-18-2011 04:08 PM

I have tried all of that too.

jlk 01-08-2012 07:26 PM

Mr X- do you have by chance have comcast as your cable provider as I do? I just encountered a similar problem with another forum & I was given the following answer: 'your email provider has blocked our IP. We sent a request to your email provider to unblock it & restore your access. It should take approximately 7 business days.' Could this be the issue Mr. X & I are encountering???
Thanks, jessica

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