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Hello Mr. Alghazi. Thank-you for sharing your story with us. Your story proves once again that unscrupulous and/or ignorant LFS -- Local Fish Store -- owners and employees are found the world over.
I can't believe that he told you to put 16 goldfish in a newly-set-up five gallon aquarium which hadn't even been properly cycled yet.
At the bare minimum, even experienced aquarists should keep a nitrate test kit on hand. That these store owners had never even heard of one is outrageous.
I'm glad to hear that your new tank is doing a lot better.
Research and study; that is definitely the key! If only more people would do it before purchasing their first fish.
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