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The friendliest place on the web for anyone with an interest in aquariums or fish keeping!
If you have answers, please help by responding to the unanswered posts.
This is very unusual, Seachem Support Reps. answer all emails in their inbox before the close of business on weekdays. It is possible that your emails were kicked into the spam folder but this would be surprising as well as their spam folders are checked regularly for strays. Shoot me your email...