I second testing the water with a new/different kit. I pretty much only trust SeaChem and Salifert for
SW testing.
RO/
DI water should test at or below 7.0pH if the
RO membrane is still functional. The
DI stage helps remove phosphates and organics.
Here's a way you can test though...what's the carbonate/
Kh/alkalinity of the new
RO water?
RO water should be no more than 1dKh, ideally undetectable levels. if you read no
Kh, but a high pH, its likely your kit is bad. if you have lots of
Kh, then your
RO water isn't worth buying because its as hard as tap water.