cweaks
Aquarium Advice Apprentice
I recently downloaded, and am in the trial period, of a software package called ReefCon Pro by Infinity Software. www.infinitysoft.net/ReefCon/Pro So far, it more than meets my needs. However, I did have a few questions for their support group and have written them two emails. support@infinitysoft.net I wrote the first one on 6/24, and the second on 6/27. To date, I have not received any acknowledgement from them, not even a robot acknowledgement. I am wondering if anyone else has had any experience with this company. The package is not very expensive, $19.00 for a one-time load, $32.00 for lifetime upgrades. I just don’t like to spend anything unless I can count on support for the product.