I'll have to agree with you, lynxpilot, Fedex left my LR
out by the gate when it was under 30 outside and snowing !!! Not to mention, my tank stand in the pouring rain with no plastic or anything on it. I reported him and they have assured me of future co-operation. Young delivery man in the country....didn't want to walk the extra steps to go back to our house. I am expecting live fish this week...sure hope they have their act together. I too, like UPS...but they know us out here and are country people so makes a difference.
Hope you get replacements with no trouble. What a bummer.