I bought a Koi angel fish this past Saturday. Within 3 days it was dead...it wouldn't eat and the other angel fish. a little larger, was chasing it. I had the fish in the bag in the tank for at least 20 minutes when I first brought it home and put a little of my tank water in the bag to help acclimate it to its new home.
I took it back to the LFS
where I bought it with a sample of the tank water as requested. However, before I went to LFS
I checked my tank water with an API kit and everything came out just as it should for ammonia, PH, Nitrite, Nitrate, etc. The LFS
took a test strip for Ammonia only
and said "Oh here is the problem--your ammonia level is high and that voids the warranty on getting any refund." I have been doing business with this LFS
and know the manager fairly well but this really shocked me. I told him what my results showed with my API Kit but he would only go by the test strips. Manager asked me if my Test Kit was old--I said "no." I checked with API today and found that the bottles are good for 3 - 4 years after the manufacturer date on the bottle. My kit is still good for over a year! If I recall correctly from other posts that the test strips are not reliable. Is that still true? I also checked the water for ammonia tonight and it is at -0- just like the day I took in the dead fish. I paid nearly $29 for the Koi angel fish and nothing to show for it. Needless to say I am very upset with the LFS
manager. I am thinking about talking to the manager again about getting a refund but wanted to get all my facts straight before I do.