brand new cascade filter leaking

[GouramiCichlid]

I a new canister and it leaks like crazy i don't even think it's considered a leak anymore water just flows out of the canister like crazy. Anyone have any ideas

 

[CoronaBlue]

Where's it leaking from? If it's new did you hook everything up correctly? They have a gasket/rubber piece that goes around too, is that in the correct groove?

 

[GouramiCichlid]

From the top water just flows straight out of the canister where the lid and box connect

 

[Mebbid]

Is there a seal in place there? Sounds like it's missing entirely if it's pouring out.

 

[GouramiCichlid]

Are you talking about the thing that connects the lid to the filter

 

[sealife]

If its new, and unfixable, take it back and replace it.
Hopefully its something that can be fixed very easily.
Most cansiters should have a rubber ring/seal near where it opens up and closes. To stop water from leaking out from that location.

Can you take a picture?

Sent from my GT-I9305 using Aquarium Advice mobile app

 

[CoronaBlue]

They reference the O ring at 38 second mark.

 

[GouramiCichlid]

I added a picture Idk if it works but this is what came.off when ivopened the lid

 

[GouramiCichlid]

idk if i added the picture correctly or not lol

 

[GouramiCichlid]

If its new, and unfixable, take it back and replace it.
Hopefully its something that can be fixed very easily.
Most cansiters should have a rubber ring/seal near where it opens up and closes. To stop water from leaking out from that location.

Can you take a picture?

Sent from my GT-I9305 using Aquarium Advice mobile app

Oh it was a gift and the person who got it for me doesnt have the receipt ;D yay me (grateful for the gift though)

 

[CoronaBlue]

That looks like the ring that goes on the tube which you insert into the lid of filter baskets.

 

[GouramiCichlid]

Where is the o ring suppose to be