E coli-infected water in the tank could be a disaster for the fish and a health hazard for you.
Like Treedae said, BOIL YOUR WATER - especially that which you use for cooking or drinking!
Be sure to let it cool before adding it to the tank, or you'll have fish stew! 8O
Hopefully, the base will fix the problem pronto.
, I've never heard of Easy Life before. I looked it up and it reminds me of the filter resin that campers use to purify drinking water.