check that you thermometer is correct. i had a digital thermo reading of 37 C(98.6 F) in my heated tank so i turned the heater and lights off and tried several methods of cooling. ice, fan and lid off. none of these worked. then i used a different thermometer, a traditional 'mercury' one and that had a reading of approx 20 C (68 F). that was in closer relation to the lcd one that i have stuck to the outside of the tank. just out of curiosities sake, i decided to put the digi thermometer into my coldwater tank. yesterday it peaked at 39 C (102 F), which is about 15 C (59 F) higher that my heated tank which has lights on as well.
double check with another thermometer that your tank does need cooling. if it does, raise the lid and blow a decent size fan over it, remembering to increase aeration within the tank.