Never heard of crab shells but I have heard about putting a cuttlebone in the tank to help, also countersinking a piece of kale is supposed to work as well.Can you give snails extra calcium by putting a crab shell in the tank?
I have malaysian trumpet snails (or auger snails) in fresh water and a large clean crab shell.
Never heard of crab shells but I have heard about putting a cuttlebone in the tank to help, also countersinking a piece of kale is supposed to work as well.