Noisy internal filter

[labidis]

I bought a 32g tank a few weeks ago and it came with an internal water folter.
This is my first filter and tank and im not sure how loud these units are meant to be.

I have tried submerging the filter completely, and also a little above waterr level, bit it just keeps making a kind of "ticking" noise.
Is this normal, or should i tale it back?
Below is a link to the exact unit type i have;

CORNER FLOW 650 INTERNAL FILTER - AQUARIUM, FILTER - INTERNAL, AQUATOPIA - Product Detail - Premier Pet Pty Ltd

 

[Chief910]

The ticking is not normal but first try to take the impeller out to clear possibly debris but if the problem continues I would suggest taking it back.

 

[labidis]

I opened it up( took 2 filter covers off- unit disembles into 3 pieces)... But it seems to be the unit does not allow the empeller to be removed, seems to be a fixed unit. ( no debris was noticed)... Might have to take it back

 

[Chief910]

Sorry to hear that, good luck

 

[labidis]

Took the filter/pump back today and they agreed that it was too loud and faulty.. They have ordered a replacement for me

 

[Chief910]

Great I would like to hear how it turns out for you