Oh, have there been any water problems?
Do you have the water parameters for the tank?
Ammonia, nitrite, nitrate?
PH
KH /
GH
Anything else
Doing some water changing seems like a good start.
30%
pwc, then another, and another. The first 2 one then another within a couple hours. 3rd around 6-8 hours.
It looks like it could be a bacterial infection. Clean fresh water is the start to helping quite a number of fish issues. Aleays match the water temp an use dechlorinator. Prime conditioner is a really good option.
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New to FW fish? First tank in a long time or EVER??? Need some info on keeping fish?

Start here - Aquarium Advice Article
https://www.aquariumadvice.com/guide...ater-aquarium/
FW Favorites right now Clown Loaches, any shrimp - SW Vase Red Mangroves