Is it floating on it's side at all? Does it seem bloated? Goldfish are succeptible to swim bladder disease. You can try some epsom salts and peas for food. Use frozen peas, skin them and put them in the tank. If the goldies are small, mush them up to bite size morsels. Another thing to consider is goldfish are messy fish and may very well need extra water changes. Can you post her water parameters? I'd also do a
pwc right away as that can make a huge difference. How big are the goldies?