Aiken is going to have a field day with you when he sees the info about your filter
How long ago was the full clean, was it a week or two before the fish died?
You shouldn't change the filter media unless it starts to break down. Then you can replace it with a sponge for a different brand of filter. You also shouldn't wash filter media/ materials under tap water.
Filters develop colonies of good bacteria that help keep the water clean. The first group of beneficial bacteria eat ammonia and convert it into nitrite. More bacteria develop and eat the nitrite and convert it into nitrate. If you replace the filter media or wash it under hot water, or even cool tap water, you can kill the bacteria and then there is nothing to convert the ammonia into nitrite, and nitrite into nitrate. If that happens, you can get an ammonia spike and the fish can die. Ammonia is produced by fish food and waste breaking down in the water. If you have a new filter and feed the fish meat based foods like frozen brineshrimp, that can release a lot of ammonia into the water and cause a massive ammonia spike.
Established biological filters (filters more than 8 weeks old and that have developed the colonies of beneficial bacteria) should be cleaned once a month. You wash the filter materials/ media in a bucket of tank water and re-use the media. Tip the bucket of dirty water on the garden/ lawn outside.
Some filter companies tell you to replace the filter media every month. This is a sale's ploy so you keep giving them money. The only time you have to replace the filter materials is if they start to fall apart. Then you replace them one at a time with a sponge. You can buy sponges for different brands of filter and cut them to fit with a pair of scissors. Sponges last for years and only get replaced when they fall apart. They get squeezed out in a bucket of tank water and re-used.
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Water changes should be done once a week if possible. You can use a gravel cleaner to syphon about 50% of the tank water out and clean the substrate at the same time. then top the tank up with some dechlorinated water.
If you only do a partial water change once a month, the water quality can deteriorate during that time and when you replace some of the old water with new water, there can be a major difference in water quality that can harm or even kill the fish. It's called old tank syndrome and is common in aquariums that don't get regular water changes.
If you can't do a water change every week, then try to do it at least once every two weeks, but once a week is better. A lot of people simply do water changes every Saturday or Sunday so it's done for a week. It's a bit like cleaning the house, you do it regularly and the fish tank needs a clean regularly.
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The fish have a bit of damage to their tails and a few unusual marks that look like something tried to eat them, but they don't appear to have a disease, although more pictures might show more info. However, I think the problem might have been caused by the major clean that was done recently, a new filter (it's considered a new filter because you got rid of the old media and put new stuff in), and some frozen food. I believe you had an ammonia spike and that killed the fish.
If you can post some pictures of the remaining fish, I can check them for disease.
You should also try and get the aquarium water tested for ammonia, nitrite, nitrate and pH. Post the results in numbers and we can see if that is part or all of the problem. If you get the water tested at a pet shop and they say the water is fine, ask them what the results are in numbers and write the numbers down at the time.