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07-10-2009, 10:31 PM
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#1
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Aquarium Advice Addict
Join Date: Mar 2009
Location: Texas
Posts: 1,274
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Drs. Foster and Smith
I bought a HOB overflow, a pump, and a few other things from them. I would say they have a ton of stuff at reasonable prices. Everything arrived that I ordered and the shipping was reasonably fast (due to holiday last weekend). Overall, I'd give them two thumbs up.
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07-10-2009, 10:47 PM
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#2
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AA Team Emeritus


Join Date: Aug 2003
Location: Criders Corners, PA
Posts: 9,889
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I have been a very happy customer of DrsFosterSmith for about 6 years now.
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07-10-2009, 11:04 PM
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#3
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Aquarium Advice Addict


Join Date: May 2009
Location: Ga
Posts: 8,168
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They have definitely set the standard of comparison. I've ordered drygoods and livestock from them and always been pleased.
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Question everything you see on the internet. ~ George Orwell
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07-11-2009, 06:46 PM
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#4
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Aquarium Advice Addict


Join Date: May 2009
Location: New York
Posts: 1,866
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I have had nothing but great experiences with them from sales, delivery and damaged merchandise replacement.
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Keith
120 Mixed Reef
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07-11-2009, 07:59 PM
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#5
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SW REEF 20+ YEARS
Community Admin



Join Date: Oct 2004
Location: Virginia
Posts: 39,128
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They get my buisness also. Thanks for sharing.
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07-13-2009, 12:50 AM
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#6
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Aquarium Advice Freak
Join Date: Apr 2009
Location: Carmichaels, PA
Posts: 223
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I've always been satisfied with Foster and Smith. I've ordered all sorts of stuff from them and have never once been disappointed. I also like the way they ship your order with little green packaging peanuts that dissolve in water, rather than the normal ones that most places use to ship your stuff!
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55 Gallon Freshwater Planted Community Tank; Eheim 2236, Filstar XP2, Pressurized CO2
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07-13-2009, 12:54 AM
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#7
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Aquarium Advice Freak
Join Date: Dec 2008
Location: PA
Posts: 347
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I had one instance where they only sent part of an item, but they shipped an entire new item out at once and let me keep what I already had! I have been completely satisfied with them.
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07-15-2009, 12:41 PM
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#8
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Aquarium Advice Addict


Join Date: Dec 2004
Location: GA
Posts: 10,296
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Another satisfied customer here. Even though I placed my order during the holiday season, shipping was fast and the product was packaged well. Also, shipping was cheaper than at some other major online retailers I checked out. I'd definitely order from them again.
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07-15-2009, 01:12 PM
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#9
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Aquarium Advice Addict


Join Date: May 2009
Location: New York
Posts: 1,866
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Quote:
Originally Posted by neurotik
I've always been satisfied with Foster and Smith. I've ordered all sorts of stuff from them and have never once been disappointed. I also like the way they ship your order with little green packaging peanuts that dissolve in water, rather than the normal ones that most places use to ship your stuff!
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I let my girls build things with them, nothing to worry about either they are made from some sort of starch. It keeps them busy for hours. I also love the way they ship the T5HO lamps, they come in what looks like missile launchers.
Great place.
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Keith
120 Mixed Reef
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07-15-2009, 08:38 PM
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#10
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Aquarium Advice Activist
Join Date: Jul 2008
Location: Indianapolis
Posts: 140
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2 thumbs up here too!
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07-22-2009, 04:57 PM
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#11
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Aquarium Advice Freak
Join Date: May 2009
Posts: 236
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ditto
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07-29-2009, 03:16 PM
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#12
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AA Team Emeritus
Join Date: Aug 2006
Location: Seattle-ish, WA
Posts: 5,340
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Quote:
Originally Posted by neurotik
... I also like the way they ship your order with little green packaging peanuts that dissolve in water, rather than the normal ones that most places use to ship your stuff!
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Until they ship something liquid that wasn't properly protected, and the container opens up and wets all the green packing peanuts... which then dissolve and stick to everything else in the box making a huge mess... and also makes the packing peanuts disappear! So now the box has no packing peanuts, and things that weren't broken to start with, get broken!
But at least in the end they fix their screw ups!
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09-23-2009, 12:36 PM
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#13
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Aquarium Advice Regular
Join Date: Feb 2009
Location: Wisconsin
Posts: 75
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Drs. F & S are great. I have had many great experiences with them. They are the only place I buy suppplies from.
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09-23-2009, 01:13 PM
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#14
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Thanx but no.....


Join Date: Jun 2008
Posts: 2,333
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Would never use them again unless they were the sole provider for what I needed and even then it would take some deep soul searching. Their shipping is horrid.
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09-23-2009, 01:38 PM
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#15
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Aquarium Advice Addict
Join Date: Nov 2008
Posts: 5,330
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I've had problems with them since they switched to that new hand off shipping where it starts off as UPS then switched over to USPS. I had an order for t-5 lamps, one set came in broken and it took them over a month to send me a replacement.
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Happy Reefing,
TC
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09-23-2009, 01:39 PM
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#16
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Aquarium Advice Apprentice
Join Date: Sep 2009
Location: Tucson, AZ
Posts: 46
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Do you guys also purchase fish from them? I've always wondered if they were any good, or if the fish actually arrive alive.
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09-23-2009, 04:10 PM
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#17
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Aquarium Advice FINatic
Join Date: Feb 2005
Location: Pasadena Texas 77504
Posts: 560
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I have ordered fish and corals from liveaquaria.com they ship very carefully but shipping costs are the ouchie part.
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Shane
"Only mistakes happen fast in aquariums"
"The solution to pollution is dulution"
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