This is the third order I have placed with reefs2go and I am not satisfied. :-(
The first order was for 5 frags of zooas. Only one frag was viable after I got it. I called and they offered to replace 3 of them so I figured I'd try again. The second order was the 3 replacements plus another zooa frag. This order I received maybe 5 polyps that were viable the rest were closed or dead.
Now why would I make a third purchase you ask? Well, I figured maybe their corals were stinky so I didn't order them. lol This third order was for a starfish, an urchin and 12 peppermint shrimp. I also got the 250 pods
that were promised for free as well.
The urchin and starfish appear to be fine thankfully. I have at least 2 dead peppermints, some aren't looking so good so we'll see after acclimation. The shrimp are also VERY VERY tiny. Wer're talking half inch at max. The 250 "pods
" turned out to be a piece of polyfill with some pods
stuck to it. Not at all what I was expecting.
Overall I am not satisfied with the products. Their service was good when I called about the first order but unfortunately customer service isnt enough for me.
Just sharing my experience with everyone, I'm sure some have ordered and been very happy but that was not the case with me.