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02-04-2003, 09:04 PM
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#1
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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The Logical Reef
www.logicalreef.com
I recently check out this site. The have a assorment of SPS, soft coral, and zooanthid frags. They put a picture of each item they sell. They have a very nice kind of "no nonsence" shipping policy, with a arrive alive gaurentee. I email the owner and he responded back within hours. I can already see they have great customer service. I encourage you guys to check out their site and sign up for the newsletter. I plan on ordering from them in the future and I will let you know how it turns out.
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02-04-2003, 09:35 PM
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#2
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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Well, I have just got done talking to Bryan Kile, the owner of Logical Reef. He has accepted my invite to become a member of AA! He said that he is currently in the process of expanding his operation due to the responce he has got so far. So please excuse the lack of availablity of corals right now, as he is doing his best to expand and meet the demands of his customers.
I would like to invite you guys to ask him questions through this thread. He has told me that he would stop in as soon as possible to answer your questions. He is a very nice guy, and please welcome him when he arrives.So I'll let you guys and Bryan take it from here.
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02-05-2003, 08:44 AM
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#3
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AA Team Emeritus
Join Date: May 2002
Location: Virginia
Posts: 2,256
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Well I took a look and the site if very well layed out. Here are some excerpts from the site that I think is important.
Below is an excerpt from the About page. Its great to see that these corals are frags of tank rased corals. Purchasing these items has no negitive effects on the natural reef. Thats great!!
Quote:
I strive to provide a wide selection of beautiful captive raised
corals to the hobby, as well as information to help hobbyists propagate their own corals. It is my belief that the sharing of information will help make further progress in the captive raised side of our hobby.
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The shipping policy seems very simple.
Quote:
Shipping Information
All orders are shipped in a 12"x12"x12" insulated cooler box. Heat packs or ice packs will be used when necessary and included at no extra charge.
All packages are shipped via UPS Overnight. FedEx has made too many foul ups lately to be used with any confidence. Service. If you prefer your package held at your local shipping office for pick-up, please let me know.
Shipping Rates
- 1 - 6 corals - $35.00
7 - 12 corals - $40.00
Total purchase of $250.00 or more in corals - FREE SHIPPING
That's it, pretty simple, no add on charges period.
Arrive Alive Guarantee
I guarantee every item you order from me to arrive alive and healthy. I can't guarantee anything once they are in your tank for obvious reasons. I will provide every customer with the tank specs from which your order came from to help in deciding the best course of acclimation. Generally there are no problems as I only specialize in hardy corals and critters.
In the event you receive a coral or animal in questionable health, please let me know immediately and we'll proceed with a course of action to save it. You will receive full credit minus shipping for any DOA.
Policy for putting an item on Hold
I will gladly hold items for you for up to 72 hours, providing you have paid for the corals. This means, if you contact me about 2 pieces you are interested in and you want to hold those items until you choose additional items, you must Paypal the money for those corals in order for them to be On Hold. The hold time can be extended easily once they are paid for, just let me know. This protects both your corals and shows me good faith. Should you decide to remove items that you had paid to have held, all payment will immediately be refunded to your Paypal account. You will never pay for shipping until we have finalized your order.
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02-05-2003, 01:37 PM
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#4
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Aquarium Advice Freak
Join Date: Nov 2002
Location: California
Posts: 244
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I checked out his site and he has some beautiful corals, but I was just curious, no where on his site does it say where he is located, I'm just weird I guess I like to know how far they are being shipped from. JMO
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02-05-2003, 02:04 PM
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#5
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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Well, Bryan Kile, owner of The Logical Reef, will be joining us a as member very soon. He is a very busy person and said he would pop in as soon as possible. So when he gets here you can ask him where he is located. Im sure he wont mind telling your.
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02-05-2003, 02:58 PM
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#6
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AA Team Emeritus
Join Date: May 2002
Location: Virginia
Posts: 2,256
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I am going to guess he is in FL. I forget the city.
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02-20-2003, 10:56 PM
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#7
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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Here is a copy of Logical Reef's newsletter, just in case some of you would like to order this weekend.
Quote:
Hi everyone,
Due to the enormous ammount of emails and interest in my site and
corals lately...for which I thank each and every one of you, I will be
moving my next sale up from Feb 28th to this weekend.
I'll start listing pieces tomorrow evening, and continue both on
Saturday and Sunday.
This will be my last big sale until March.
I sincerely hope all your corals are spreading and growing like mad.
Hope to see some of you this weekend.
Peace and again, Thanks to all of you for the tremendous support and
drive to provide the highest quality online coral experience possible.
I'm eternally grateful.
-Bryan Kile
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03-16-2003, 10:47 PM
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#8
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AA Team Emeritus
Join Date: Aug 2002
Location: Louisiana
Posts: 7,224
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I have a couple of items on hold and am waiting for the clams to come in this week. Bryan is a great guy..has been a wonderful help in some tank planning I am doing. I know that his last sale he had over 50 zoo colonies up and in the matter of a few hours, they were all spoken for.
I look forward to more transactions.
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03-18-2003, 02:27 AM
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#9
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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edited my own post in a effort to keep this thread about experiences at Logical Reef.
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03-20-2003, 01:59 PM
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#10
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Aquarium Advice FINatic
Join Date: Jan 2003
Location: Tustin, CA
Posts: 865
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Ordered and received some zoo's from Bryan at Logical Reef, he is very nice and helpful, he undoubtably very busy with all the orders, he puts them up and with in a matter of hours they are either sold or on hold. We purchased 6 zoo's from him, two of which have other corals that we are waiting for a reply back from him of what they are, they are beautiful zoanthids and I plan on posting some of them in the Show off photography area later. Will definately buy from him again!
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03-20-2003, 02:38 PM
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#11
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AA Team Emeritus
Join Date: Aug 2002
Location: Louisiana
Posts: 7,224
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I have 2 zoo colonies and a squamosa clam that will be arriving tomorrow.
Bryan is a great guy with a great business ethic. I am looking forward to a long
saltwater business relationship with him.
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03-20-2003, 02:46 PM
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#12
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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edited my me.
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03-20-2003, 03:27 PM
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#13
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AA Team Emeritus
Join Date: Aug 2002
Location: Louisiana
Posts: 7,224
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Maybe because his dont look quite like this? I am paying 20.00 for it.
And this one is "my" clam, was special ordered.
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03-20-2003, 03:30 PM
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#14
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AA Team Emeritus
Join Date: Aug 2002
Location: Louisiana
Posts: 7,224
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oh yeah, and EastCoastClams adds a 9.00 box charge as well. Logicalreef does not.
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03-20-2003, 04:07 PM
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#15
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Aquarium Advice Newbie
Join Date: Feb 2003
Location: Mebourne, FL.
Posts: 2
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Howdy Michael,
Hope things are well, did you ever get the package from me?
Peace, Bryan
Thanks all for the kind words, much appreciated !
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The Logical Reef
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03-20-2003, 04:59 PM
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#16
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Aquarium Advice FINatic
Join Date: Jan 2003
Location: Tustin, CA
Posts: 865
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Well I was going to put these in the show off gallery, but I think they need to be here, I was wrong, I ordered 5 not 6 from Bryan, he sent me 2 extra ones as a thank you. I checked out the eastcoastclams, they were ok, but not as beautiful as Bryan's, plus didn't like the prices either. We have 7 beautiful zoo's and what I saw is what I got. I'm only uploading 3 of the pics, one of my pieces also had a waving hand coral.
The pics aren't as good as the one's Bryan takes, but believe me they are beautiful.
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03-20-2003, 06:08 PM
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#17
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AA Team Emeritus
Join Date: May 2002
Location: Virginia
Posts: 2,256
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When it warms up ill place an order
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03-20-2003, 07:07 PM
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#18
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AA Team Emeritus
Join Date: Oct 2002
Location: Highland , IL
Posts: 2,311
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Quote:
Howdy Michael,
Hope things are well, did you ever get the package from me?
Peace, Bryan
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Hey good to see you finally posted. I thought you had forgot about us. Im not sure what package you are refering to. I have did a lot of promoting for you and I am glad to see the people I refered to you are happy customers. I always like to pass on good deals. Due to money constraints I have not had a chance to order any zoos.  Hopefully when it warms up I will be able to order from you. My friend Jblitz ordered from Bryan, I seen his zoos, they are very nice.
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04-30-2003, 09:46 PM
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#19
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AA Team Emeritus
Join Date: Oct 2002
Location: Chatsworth, GA
Posts: 4,071
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Just got the zoos in that I ordered from Bryan at www.thelogicalreef.com . They were beautiful! His customer service is excellent. Never have I dealt with anyone, either online or local, who has customer service as good as this. He willingly put the pieces I wanted on hold and shipped them to arrive on the day that I requested. The prices were very good. Every email I sent was answered no later than the next day. The acclimation sheet that came with the zoos was very simple and easy to understand. The order was very well packaged and there were no leaks. He is obviously commited to making a difference by offering captive raised corals, clams, and zoanthids instead of those collected in the wild. On a scale of 1-5, I would rate The Logical Reef at least a 6 and will buy from him again. While there may be other folks who can match Bryans customer service and livestock quality, I don't think anyone can top it.
Logan J
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04-30-2003, 10:27 PM
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#20
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Aquarium Advice Apprentice
Join Date: Oct 2002
Location: Arkansas
Posts: 30
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I highly recommend this site, got some zoos this week and they are wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!11
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