Has anyone had the 'pleasure' of getting grit in their biowheel motor so that it grinds incessantly? If so, any idea how to correct it?
I am seriously about to write a letter to Penguin about this issue considering this has happened numerous times to me. The filter motor is like Fort Knox to access, making it impossible to clean. I do my best to prevent things from getting into my motor, but really, there is nothing on these filters that safeguards the motors from grit.
I have tried using a siphon to try to suck (and blow) the grit out, but with no luck.
Also...has anyone bought the new 350 model? If so, has anyone found them to be SUPER NOISY? Man, who wants a loud filter? Sheesh.
I am seriously about to write a letter to Penguin about this issue considering this has happened numerous times to me. The filter motor is like Fort Knox to access, making it impossible to clean. I do my best to prevent things from getting into my motor, but really, there is nothing on these filters that safeguards the motors from grit.
I have tried using a siphon to try to suck (and blow) the grit out, but with no luck.
Also...has anyone bought the new 350 model? If so, has anyone found them to be SUPER NOISY? Man, who wants a loud filter? Sheesh.