Originally Posted by RedDevil83
You ever are down in California check out p & p tropical fish in cypress they have been there for over 30 years husband and wife owners, they need support.
I have been there many times, but find it hard to purchase because the health of the salt section is atrocious and his prices on dry goods are considerably higher than other local shops.
He does have some nice coral, but I'm honestly leery of getting anything from his tanks.
Sadly Paul is more or less burned out and it shows.
I like the guy, very friendly, but you can tell he hasn't been able to keep up with competition, but he also doesn't do much to try and get new business either.
I have yet to visit the store when there wasn't rampant cases of ich in the salt section, with apparently no concern from the owners.
He actually got angry with me once for pointing out ill fish.
Like I said, he is a sweetheart of a guy, but refuses to adjust his business model to accommodate customers and grow the business back up.
Example, one day I was shopping for a canister filter and asked to see a few he has up on a top shelf. "Oh, those are just empty boxes, they don't even make the Fluval one anymore." was his response.
Why in the heck would a person devote real estate that they are paying for every month with stuff they can't sell?????
Needless to say he lost a sale that day.
I offered help and some advice to generate more sales, but was met with anger more than anything else.
The store has great potential, but I'm not sure Paul still has the drive in him to do it. He seems pretty beaten down.
If you think I'm being too harsh, visit the store with a critical eye and you will notice these things.
Interesting side note, when he started his store he bought all the equipment, tanks and supplies from the store I managed when they went out of business.
sorry for going off on a tangent, I really feel for the guy, but can't ignore issues that preclude my being a regular customer.