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Old 09-11-2009, 03:51 AM   #11
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I contacted the warranty department. The number is 1-800-255-4527. I spoke with Rob, it is always the same couple guys. He sent me a new pump (free/free shipping) and it fixed my problem. How long have you had the skimmer? I bought mine new and it took almost two weeks to break in, for the first two days I had the micro bubbles turned down. I have my pump two inches under water and the micro bubbles is three inches tall in the collection cup cone. I had to set mine and just leave it alone for a few days then it started to work really good once cone had bacteria build up. I hope this helped! Let me know if you have any more question. Terry
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Old 10-06-2009, 06:38 PM   #12
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Hey ccCAPT When you refered to the replacement pump was it this one ? I still am unable to get satisfactory performance outta my CSS skimmer. If not this one could you provide me with a link that you are talking about. Gen-X 2400 LPH Pump NEEDLE WHEEL: Premium Aquatics
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Old 10-06-2009, 06:47 PM   #13
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Yes, that's the same pump I used.
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Old 10-07-2009, 04:51 PM   #14
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What about the inlet can i place my venturi on the end of it the model of pump on the skimmer i have now has the venturi on the front of the skimmer I believe its a 3/4 inlet I can see the inlet on any of the pictures that i can find.
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