Why won't my surface skimmer work ?

[Steve P]

I got myself a new external filter, it is an
'All Pond Solutions 1000 EF Plus' but I can't get the surface skimmer to work.
Can anyone help me to get it working ?
Thanks

 

[Andrew McFadden]

Work like started?

 

[Steve P]

Work like started?

Yeah get it started so its skimming like its suppose to,

 

[Andrew McFadden]

So it's running? I guess I don't understand. Here is a video someone made for that filter

- YouTube