Filter won't start?

[Drew vest6]

Just got a new filter, and I've plugged it in, and it won't pump! I can hear the occasional popping noise... Heard from a friend that pouring a cup of water into the filter chamber helps... PLEASE HELP???

 

[Drew vest6]

It is a HOB

 

[IShallNtEatFish]

Put water in the chambers. Make sure the motor is running and it is spinning

 

[Drew vest6]

Put water in the chambers. Make sure the motor is running and it is spinning

Thanks... I figured it out