That definately sounds like the ballast has bucked the kicket. What type of hood is it? Is it an aftermarket light, or one that came with your kit? Might be time to look at upgrading, or maybe make a DIY light like the one I made.
I gutted the light fixture and installed 8 standard screw in sockets in it, wiring them all in parallel to a switch. I then installed 8 15W CF 6500K u-tube bulbs in the sockets. It was a cheap way to make a moderately high wattage fixture for my 30g tank, since the fixture that it came with only accepted a single 15W T8 tube. The sockets were rubber sockets, meant for lighting indoor job sites, and just had the two wire pigtail coming off them. They were $2 a piece, and the bulbs I found at a dollar store for $1 each.
Of course, I'm more than comfortable with AC wiring. Its not complicated, but if you're unsure of it, I'd probably recommend upgrading or taking the lamp to a service place to have it repaired, if it's worth it.