newbiefish468
Aquarium Advice Newbie
- Joined
- Feb 11, 2013
- Messages
- 1
Hey i just recently purchased my first aquarium. Its a fluval vicenza 260 gallon. I spoke to the shipping company so i was able to pick it up from them instead of waiting for them to deliver. I went with a uhaul cargo van to pick up the tank and did not open the box before they put it in the uhaul. I drove as careful as possible and did not drop it when it was transported to my house. When i opened the box the bottom glass was shattered. I called the shipping company and they said they did not cause the damage. I am awaiting a response back from the manufacturer because the tank was transported with nothing more than just cardboard to support it. I am definitely trying to get a replacement through the manufacturer but if i am told that because i picked up the item i am responsible for damage, what options do i have? I have called glass companies in nj and they said since it is bow front it is hard to replace the bottom glass. One guy said there is no one in the united states that could fix it! I love this aquarium and was so excited to finally have it and now its like trash! Any help would be greatly appreciated! I added pics as well