new shrimps look dead

[dianeww]

Hi everyone,

I just recieved a large order from saltwaterfish.com, three hours ago, which I am acclimating. No drip, so I'm adding 1 tablespoon of water to every bag (floating in my tank) every ten minutes. It's how I always do it , for three hours, and it's always worked beautifully.

Everything except a fire shrimp and a tiger pistol shrimp looks great. Fire shrimp looks unconscious, pistol shrimp looks worse, I think he's already dead. Is it possible the fire shrimp could still recover?

I'm upset, I've never recieved anything deceased from saltwaterfish.com!!

 

[ntswift]

I don't think that is a good sign. I'd give them a call and let them know whats going on.

 

[dianeww]

Thanks, I did get in touch with them. Both shrimp are indeed dead. Sad.

 

[ntswift]

bummer... Hopefully they will take care of you. Good luck!

 

[MT79]

I always have a shrimp or some snails die when I order from them, I'm not sure why. They are great w/ replacing guaranteed items and overall customer service so you should not have any more problems. Good luck

 

[melosu58]

Send them back. They will replace them