Honestly if someone hired me to do a job and refused to listen to my experienced advice I would tell them I could no longer provide services, if something goes wrong with the tank (and it will with their attitude) I wouldn't want to get blamed, especially if taking care of tanks is an actual business for you. But that's just me.
LISTEN TO THE TOAD!
There are no plants. Nitrate should be 0. The end.
60 I think is disgusting water! Even if there were plants, what is the number? 20-30ppm or something like that?
I change 225 litres out of 800 total normally, sometimes I double that to 550. At least once per year,really it's more. That's normal.......it takes more than one hour to pull two filters apart (fx5 and fx6, pretty much identical in this respect), remove the water (sink is 3ft away) and fill up (water is 3ft away), and refill.
1060 litres plus (20x2) max. water volume.
1110/4=277.5 at least per change!(73.3 us gal)
Ish, needs to be more precise! You could prepare 2buckets the day before? Then do four...... Use some of the hour from another tank.....
That is ignorant at best from them, age does not define wisdom.
That is the polite version.
If none of there education (self taught or otherwise) focuses on aquatic life how can they know? If they have no understanding of basic water chemistry...........
If you stay, cover your tracks! If you leave, keep photographic records to dispute any malicious comment or review you may receive.
In fact, the evidence could be used in your online gallery, I left this client because....
Then others will know you're actually good, and more importantly concerned.
Bottom line, if you're employed to maintain the fish and fail, it's your fault.
You need basic equipment. Inline pond de chlorinator........maybe coupled with a flow meter so you know when it has expired. That would be my approach if using tap water at these volumes. Tap water may have nitrate, so that leads to (potentially) costly nitrate removal units. Or simply more money required to balance this system.
Any remedy would cost them, they don't want to pay up.
I think it's a status symbol to them rather than any actual love of fish.
Wrong attitude.
Just think, when the fish mature, the problem will get worse. At the moment, it is not manageable.