JamesR
Aquarium Advice Freak
I took the day off work and was waiting for my liverock........we'll good old DHL screwed up the delivery (some problems in their sorting facility) and now it won't be here until tomorrow. Since I go back to work, it will be sitting outside until 6:00 pm. BUT............
Mike at liverocks.com sooooooooooooooo cool. He completely understood my situation and knows that a quick delivery of the rock is the key to keeping the good stuff alive. He gave me the option to get my $ back or have a reshipment of new rock on the day of my choosing. liverocks.com just showed how much they lookout for their customers.
I still have to get another day off sometime, however in order to receive the shipment, but that is DHL's fault!
Thanks for listening to me vent
Jim
Mike at liverocks.com sooooooooooooooo cool. He completely understood my situation and knows that a quick delivery of the rock is the key to keeping the good stuff alive. He gave me the option to get my $ back or have a reshipment of new rock on the day of my choosing. liverocks.com just showed how much they lookout for their customers.
I still have to get another day off sometime, however in order to receive the shipment, but that is DHL's fault!
Thanks for listening to me vent
Jim