UGHH!!! bought a light fixture and the bulbs are dead

[pairenoid]

i bought a 75 dollar nova extreme with 2 bulbs not 4

the packaging came with the fixture and bulbs separately

the light didnt turn on when i plugged it in and so i shook the bulbs, and i hear rattling in both

im really pissed right now because i bought it from amazon and have NEVER had a bad experience, filed a claim .5 seconds after they better send me new bulbs!!! the worst part is i dont know if my actual fixture is broken either because i cant test it with new bulbs, might go to home depot to try n find a really cheap light lol

are the nova extremes known to have poor quality? while applying the docking parts i felt like it was really cheaply made :/

i was hesitant to buy this on amazon because it had no ratings but a lot of people recommended it

 

[54seaweed]

I have no experience with that light so really couldn't tell you ,

but like my grandfather always told me

if you buy cheap you get cheap

 

[mfdrookie516]

Nothing cheap about Current brand fixtures. They're a quality fixture. You can't judge a fixture by the broken bulbs that came with it.

 

[pairenoid]

i seriously do regret buying the nova extreme. I know i took the cheap way out but they were nothing but positive feedback from multiple forums :/

however, once i opened it, it felt like it cost 20 dollars to make :/
i guess i should of spent a few more bucks

i noticed in my manual it said this isnt designed to dock above my aquarium, i must have a glass mount or something, luckily i do but what are the dangers of not using it? i like the idea of it being open and docked lol

 

[pairenoid]

im going to order 2 new bulbs, a 10k and 460, just like the fixture came with, but i want to buy them from a different source

i think ill try dr fosters, since they are a big name. Any suggestions for bulb brand? they are mostly within the same price range (~18) each

 

[CorallineAlgae]

Nothing cheap about Current brand fixtures. They're a quality fixture. You can't judge a fixture by the broken bulbs that came with it.

This is the absolute truth. You did buy a good light fixture. You also can't fairly blame Amazon if something bad happened in transit. If anything bad happens Amazon will make it right. The thing that separates a good company can only be judged when something bad happens. A lousy company will give you the runaround and a good one will take care of you. Amazon will stand behind you.

Almost all fluorescent bulbs rattle even when they are perfect. It's a part of manufacturing the tube (it's usually a tiny nipple of glass). Double check the connections at the endcaps. They need to be on them very solidly. I honestly doubt that both bulbs would be bad if they're not broken. If you know somebody who can use a multimeter it would be a good idea to check the fixture. Best of luck.

 

[pairenoid]

ill retest when i get home, i was sure i had a secure connection, i even flipped the bulbs and tried them in the other slot. It wasnt a light shake, it was like a piece of metal going up and down the entire thing, the other wasnt as loud but nether of them turned on

although i am starting to doubt myself, maybe i shouldnt of shook it harder to even see if it was broken cuz i know that can make it worse