LA's customer service has been quite good. They've given me credits for animals that shipped wrong as well as the dead ones. The Sun coral that I got from them is magnificent and I can't say enough about my blenny Barney (pic in my gallery). That fish has more personality than half the people I know! I'm getting some more from them tomorrow. My last order shipped in fragments. This time I've asked for the whole order to be shipped together and it did.
I ordered some blue ricordia. Can't wait to get them!
As for the nano coral pack... I'd rather pick my own corals than get stuff that they pick for me. I'm fussy that way!