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Greenturtle
Aquarium Advice Addict
I have dentist tomorrow though. What time do they normally arrive?
ReefCleaners Acclimation
- Thread starter Greenturtle
- Start date
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If you have answers, please help by responding to the unanswered posts.
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Greenturtle
Aquarium Advice Addict
I don't know, I'm usually out and then I come home to the box. But they don't so that with live animals.
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Greenturtle
Aquarium Advice Addict
Really? Cool. I remember I had to get feeder crickets and worms for my geckos and whenever I missed the shipment I had to go to the post office to get them.
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Greenturtle
Aquarium Advice Addict
I don't order online for my geckos anymore 
worm breeding is surprisingly easy. In fact, it started by accident LOL
worm breeding is surprisingly easy. In fact, it started by accident LOL
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Greenturtle
Aquarium Advice Addict
Anyways, John just replied to the tracking number, and said there was none for USPS. Hasn't replied to the "Missing Package" email yet.
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Greenturtle
Aquarium Advice Addict
USPS mail came today, no package. He still hasn't replied to my "Missing Package" email. Bad business if you ask me.
carey
Aquarium Advice Addict
I hate to say it but I think they dropped the ball on your order. I;ve never heard of anything at all bad about them, you must be the lucky one. :-( Whatever happened I know they will make it right. It's unusual for John not to answer an email right off...he even asnwers questions pretty quick even if youre not talking about an order.
I'm sure though they will hook you up. One bad incident can endanger their whole business, at least on here as they get alot of business from us.
I'm sure though they will hook you up. One bad incident can endanger their whole business, at least on here as they get alot of business from us.
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Greenturtle
Aquarium Advice Addict
Well it would have been nice to know it hadn't shipped before now. After spending 36 hours waiting for it. Still no email.
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Greenturtle
Aquarium Advice Addict
Been 24 hours. No. Freaking. Reply.
MDChurch
Aquarium Advice Activist
Don't know if you live in a private home or apartment, but, I had to stop ordering from anyone who ships by fedex because I am in an apartment building of over 150 units and fedex just drops packages in lobby. Will not even buzz the apartment to let you know they have been here!! Good luck.
MDChurch
MDChurch
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Greenturtle
Aquarium Advice Addict
Ann_A said:
Oh he cancelled it
you will be fineOh good. So are you still going to get a crew from them or not?
I wasn't really worried, I've heard nothing but praise about them, but as most of us probably do, I panicked when I read about the negative experience you had, because I had just had my order confirmed from them. I have had a lot of great advice from John, and had multiple crews designed (for future tanks, I'm sure my designs will be changing) by him, but this is my first order from them.
I wasn't really worried, I've heard nothing but praise about them, but as most of us probably do, I panicked when I read about the negative experience you had, because I had just had my order confirmed from them. I have had a lot of great advice from John, and had multiple crews designed (for future tanks, I'm sure my designs will be changing
) by him, but this is my first order from them.
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Greenturtle
Aquarium Advice Addict
Ann_A said:Oh good. So are you still going to get a crew from them or not?
I wasn't really worried, I've heard nothing but praise about them, but as most of us probably do, I panicked when I read about the negative experience you had, because I had just had my order confirmed from them. I have had a lot of great advice from John, and had multiple crews designed (for future tanks, I'm sure my designs will be changing
I'm sure they are great, and my experience was unique. I probably wouldn't have cancelled the order if I hadn't seen that on saltwaterfish.com if you order a CUC you get free shipping on your entire order. So I got the CUC from them. All of their stuff is moderately priced. Some things are a bit expensive, but they have some really good sale deals. I'm getting a longnose hawkfish for $32.99, and a Peppermint Shrimp for $3.99. Hopefully the hawk won't eat it as I'm concerned about the size of the shriml, but in the end, $4 isn't really the end of the world. I'm also getting 3 frags, a bicolor blenny, a feather duster worm, and some supplies.
