DreamerTheresa and I just got back from the new LFS...
Well, going to this new fish store was a serious bust.
Strike one was walking in and seeing dirty show tanks. Not filthy, just lots of algae on the tank walls, and hey, algae happens.
However, the guy who was helping us seemed to not know ANYTHING.
We brought some water with us to have tested to make sure our salinity was correct, since we don't have a refractometer yet. We're using one of those Instant Ocean ones with the float.
Turns out, our salinity is a little low. No biggie.
Strike two was the guy shaking the test tube with his finger and not using a tube cap.
He said our ammonia was at 2, our nitrites were off the charts, and that we had plenty of nitrates.
He then went on, after we mentioned we were cycling with live rock, that we can't do that. That something (fish specifically) must be in the tank to start the cycle. However, he said, the water isn't suitable for fish. He then contradicted himself by saying we should go and get an 89 cent molly or something to stick in the tank, "because they can live in saltwater."
"But," said we, "we're cycling with the live rock die off."
He then randomly mentioned that they cure all their live rock before selling it. Not sure what that had to do with anything. Then he said that we need to find something to neutralize all the ammonia and nitrites and nitrates (some chemical additive was suggested) and that we do a large PWC start a new cycle.
WHAT?!
Add to that all their tanks were FILTHY. Couple of dead fish in the tanks. We saw a pretty nice looking Tang belly up in one of the coral pools. One of their sale tanks was probably 18" x 18" x 24" and held a 9" or so long lion fish. The water was so murky you could barely see him, and the fish took up about 1/4 of the tank.
I asked the guy if he "sold those things that check the specific gravity," meaning the refractometer, as the word had escaped me at the moment.
"Specific gravity?" he asked.
"The salinity?"
"Huh?"
"Uhm... that thing you just checked the water with... the thing that you looked through like a telescope."
They were out of them. I can't fault him for that, but not knowing specific gravity/salinity??
We left cranky and feeling dirty.
And then we went to PetSmart for new testing supplies of a brand different than what we've been using, since this guy had such radically different test results than what we had earlier today.
Our test results with the new supplies were the exact same of what we had earlier today. So I'll still trust what we've been reading.
Just... UGH!!!
We'll stick to the other store we'd gone to. Just wanted to try somewhere different since it was closer. Big waste of time.
Cliff Notes: Went to new LFS, they were dirty with dead fish in tanks, guy helping us had no clue what he was talking about. Seemed to give us bad info. Blah blah.