bs6749
Aquarium Advice Addict
Hey all, I have a bit of a problem concerning a package that I sent out this week. Here is the story (please read it and give me your honest opinion).
I sold an auction on AquaBid and gave the buyer the total. He overpaid me by $10 so I emailed him and told him that he had overpaid me by $10 and gave him the correct total. Pretty honest thing of me to do right? Well, I ship out this week, 4 packages total, 1 to South Carolina and 3 to Virginia. The guy from SC claims that he doesn't have his package on Wednesday, neither did 2 people that contacted me from VA, the other was unknown. I sent all 4 packages in identical boxes...brown cardboard marked with "Cessna" emblems (blacked out with Sharpie) as I work for a company at an airport. Thursday the man (Roland) still doesn't have his package but the other 2 got their (the other is irrelevant from here on out). Friday, Roland still has no package from me. I told him Thursday that the shrimp would be fine in Breather Bags for up to 10 days. Also told him that I'd reship on Tuesday since Monday is a holiday. Now the interesting part.
Today, Roland contacts me and tells me that he received the package and it was smashed. No water was in the bag and there were 2 dead little shrimp. I ask him for proof in the form of pictures. He send me pictures (this is where it gets good). The box he sent me a picture of was a USPS Priority box, not the one I sent. It had a label in the "To" section clearly addressed to Roland, but NOT IN MY HANDWRITING. I use white paper strips from computer paper and write in black Sharpie the addresses then tape over them. Not only that, but the "FROM" section was torn away, clearly tampered with as if someone had removed a label! As if the package that was damaged wasn't from ME but he was trying to make it MY fault. Also, there was a DELIVERY CONFIRMATION sticker on the box. I didn't pay for this service so why would the USPS add this on to a "damaged box"? Does anyone have a good explaination for any of this? I thought the USPS may have put it in a new box, which would explain the new "TO" label but wouldn't explain why the "FROM" label was missing. Also, what are the chances of that same box being damaged AGAIN!? And WHY would there be DELIVERY CONFIRMATION when I had purchased none to begin with? I'm going to talk to the USPS lady on Tuesday and see what their policies are regarding damaged boxes. Maybe this will help prove that it's a fake. At any rate, how many of you think I should resend the package? Also, should I make him repay the shipping amount if I do resend? Thank you for reading all of this! Much appreciated folks.
I sold an auction on AquaBid and gave the buyer the total. He overpaid me by $10 so I emailed him and told him that he had overpaid me by $10 and gave him the correct total. Pretty honest thing of me to do right? Well, I ship out this week, 4 packages total, 1 to South Carolina and 3 to Virginia. The guy from SC claims that he doesn't have his package on Wednesday, neither did 2 people that contacted me from VA, the other was unknown. I sent all 4 packages in identical boxes...brown cardboard marked with "Cessna" emblems (blacked out with Sharpie) as I work for a company at an airport. Thursday the man (Roland) still doesn't have his package but the other 2 got their (the other is irrelevant from here on out). Friday, Roland still has no package from me. I told him Thursday that the shrimp would be fine in Breather Bags for up to 10 days. Also told him that I'd reship on Tuesday since Monday is a holiday. Now the interesting part.
Today, Roland contacts me and tells me that he received the package and it was smashed. No water was in the bag and there were 2 dead little shrimp. I ask him for proof in the form of pictures. He send me pictures (this is where it gets good). The box he sent me a picture of was a USPS Priority box, not the one I sent. It had a label in the "To" section clearly addressed to Roland, but NOT IN MY HANDWRITING. I use white paper strips from computer paper and write in black Sharpie the addresses then tape over them. Not only that, but the "FROM" section was torn away, clearly tampered with as if someone had removed a label! As if the package that was damaged wasn't from ME but he was trying to make it MY fault. Also, there was a DELIVERY CONFIRMATION sticker on the box. I didn't pay for this service so why would the USPS add this on to a "damaged box"? Does anyone have a good explaination for any of this? I thought the USPS may have put it in a new box, which would explain the new "TO" label but wouldn't explain why the "FROM" label was missing. Also, what are the chances of that same box being damaged AGAIN!? And WHY would there be DELIVERY CONFIRMATION when I had purchased none to begin with? I'm going to talk to the USPS lady on Tuesday and see what their policies are regarding damaged boxes. Maybe this will help prove that it's a fake. At any rate, how many of you think I should resend the package? Also, should I make him repay the shipping amount if I do resend? Thank you for reading all of this! Much appreciated folks.
