Don't know if this is the proper place for this but just wanted to pass on my experience with ahsupply.com
I ordered a retrofit 65 W CF kit for the 29g and it arrived within 3 days.
I'm not the handiest person but after reading and re-reading the instructions, the retrofit went in easy enough. After running the light for about 4 hours, the light went out. Upon examination, I found the glass had split completely through where the two tubes join.
I emailed ahsupply with this information and asked for a replacement and offered to send back the defective bulb. To my surprise (pleasant), they said they would send me a free bulb and said to dispose the defective bulb, all without any hint of doubt or questioning my integrity.
The bulb arrived within 3 days. I wish all my transactions would go as smoothly. I know where I will be buying replacement bulbs in the future!
I ordered a retrofit 65 W CF kit for the 29g and it arrived within 3 days.
I'm not the handiest person but after reading and re-reading the instructions, the retrofit went in easy enough. After running the light for about 4 hours, the light went out. Upon examination, I found the glass had split completely through where the two tubes join.
I emailed ahsupply with this information and asked for a replacement and offered to send back the defective bulb. To my surprise (pleasant), they said they would send me a free bulb and said to dispose the defective bulb, all without any hint of doubt or questioning my integrity.
The bulb arrived within 3 days. I wish all my transactions would go as smoothly. I know where I will be buying replacement bulbs in the future!