I just purchased an Oceanic BioCube 29 and I am in the process of setting it up

[CeeBoo]

Hello all,

I just purchased an Oceanic BioCube 29 and I am in the process of setting it up. It is about 2/3 full of water, has gravel and some live sand. We tried turning it on to get the filter running to get the murkeyness out of the water but the pump/filter do not seem to be working. Should we add water directly to the back to get the process started? What am I missing here?

Anyone who can be of assistance, it would be great.

Thank you,

 

[ezy33]

I suspect you need to fill your system all the way. Until the overflow pours water into the filter.

 

[CeeBoo]

Ok! So that does help - but now that the aquarium is mostly full it is clear that it is not 100% level. Would that be enough to keep the pump exhausting the water level to empty? It just sucks up all the water from being completely full to past the minimum marker and then empty - making sputtering sounds.

 

[CeeBoo]

We're toying with the water level and seem to either be too high or too low. It seems like the pump is pumping too well, pumping the water back into the tank faster than it can be fed back into it

 

[melosu58]

Moved to General Hardware and equipment discussion.

 

[ezy33]

Have you tried cleaning the sponge? It will clog fast in a new system with cloudy water.

 

[CeeBoo]

I checked the sponge - it looks fine and very "unclogged" to me.

 

[ezy33]

Could be that your pump is cavitating or something is inside or blocking it.