ok so i licked the suction cups and now they are sticking to the floor. i have the little fan-like part of the pump facing the sponge and the green tube is connected to both the pump and the output at the top of the tank....everything ok? If so then I have 1 other issue...
in the instruction manuel it tells you to install the filter cartridge and has a diagram showing the cartridge sliding flat against the surface intake and bottom intake. but in real life there is nothing to actually secure the cartridge up against that, and it would just float away with water in it. There are, however, two slots that the cartridge fits into, but this makes it so that the cartridge is running parallel with the chamber divider that separates the 1st chamber from the bioballs chamber. What am I supposed to do?
Sorry I am failing so hard at what is supposed to be a piece of cake setup
Thanks for your help