Hi all...I'm new to the forum and have looked around and haven't seen my exact problem addressed, so here it goes. My Apple Snails were in a serious decline, but everyone else was going along okay. I did a water test and my pH was 6.0, nitrAtes and nitrites were both zero but my ammonia was 4.
I did a 20% water change. I treated the remaining water with ammonia neutralizer, used Prime and Easy Balance on the new water as well as adding aquarium salt, ammonia neutralized, and water clarifier on the new water. Once the water change was complete, I added substrate cleaner and bacterial supplement. After about 6 hours cycling, I retested the water and my pH was up to 7.4 (OK), my nitrites were zero, but my nitrAtes spiked to 2 and my ammonia is still up around 2.
I don't know if I should change out some more water or just continue to try and adjust the water chemically (keep adding ammonia neutralizer, bacteria supplements, and substrate cleaner). The snails are only slightly better, the fish seem happy, however, I have withheld any food from them since the water change. At this point, I'm kind of stumped, so any and all suggestions would be greatly appreciated. Thanks a bunch!