Not just that, their customer service is great. I got a blue trumpet from the diver's den and some of the heads bleached off quickly. They responded to my email in under 24 hours and extended the warranty by a week. They will also help you identify anything that hitchhikes in with your stuff. They will need a pic of course, as they are willing to help me identify the whtie and blue nudibranch that came in on my symphodium.