First let me say that I am quite happy with my liveaquaria order(s). Having said that.
First order (mandarin goby, coral, feather dusters) was sent with a wrong zip code. The shipment spent the weekend in a warehouse even though I called early enough on Saturday to have it re-routed. It got here on Monday. Nothing survived.
The replacement order arrived the following Saturday and was of excellent quality. As the coral was still back-ordered I switched that to 3 hawaiian feather dusters for delivery yesterday.
At noon I checked the FedEx website to find that they showed the package as delivered, left at door. Only problem was, it was left at someone else's door. They picked it up and got it to me around 2:30 yesterday.
Again the quality is quite good. The customer service is good. But mistakes do happen.
I'll be posting some new manderin pics in a few...