I am sure that there are some on here that work at theese stores that take pride in their jobs and have the knowledge also . The stores in my area are lacking in that dept.
Due to this I think that they are hurting themselves. They have made me go to the internet to buy most of my supplies and I would certainly not buy livestock from them after what I saw. I have a few local fish stores that have a decent selection of fish to choose from instead.
Maybe over time they will change some of their poilcies reguarding the treatment of their livestock. Unfourtinately the best employee with the most knowledge can not change the store policy and has to follow the rules.